SHIPPING & RETURNS
Shipping and handling charges are based on total price of your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.
We will notify you if there is an increase in the shipping charges prior to shipping.
We ship via UPS. Entire orders will be shipped together if possible.
All items must be postmarked no later than 30 days from the original customer shipment date. Returns & exchanges must be in new conditions. Many of our products can be easily damaged during shipment if not properly packaged. Do not use original packing material if opened. Contact us for packaging suggestions. Include a copy of your packing list with all returns.
Returns & Exchanges: Original shipping charges are not refundable. Returns & exchanges must be preauthorized by us and are subject to a possible 20% restocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card or applied to the balance of the exchange.
If you receive an incorrect item no extra charge will be incurred. We will replace incorrect items and pay the additional shipping charge.
All returned goods must have RMA number on Box and in Box to insure proper handling.
Custom Cycle Engineering
1970 Peacock Blvd.
Oceanside Ca. 92056